Data Deletion

Last updated: 15 October 2026

You can ask us to delete your data at any time. Here's how, depending on who you are.

If you messaged a business that uses Captus

1. Email hello@captus.cc with the subject “Data deletion request”.
2. Include the WhatsApp phone number you messaged from, and the name of the business you messaged.
3. We'll confirm the request and delete your messages, conversation history, bookings and any files you sent from that business's Captus account within 30 days. We'll let you know once it's done.

You can also ask the business directly. Deleting data from Captus does not delete the messages on your own phone or in WhatsApp itself.

If you're a Captus client (business)

1. Email hello@captus.cc from the email address you sign in with.
2. We'll delete your account, your business information, documents, conversations, bookings and calendar connection within 30 days, and confirm by email.

You can also disconnect Google Calendar yourself at any time from Settings › Integrations in the dashboard, which removes our access to your calendar immediately.

Questions

See our Privacy Policy, or contact hello@captus.cc.