Never leave a customer on “seen” again.
Captus answers your customers on WhatsApp around the clock — prices, opening hours, directions, bookings — using what you tell it about your business. When a chat needs a human, it hands it straight to you.
Works with your existing WhatsApp Business number. No app for your customers to install.
Like a front desk that never sleeps
Captus handles the repetitive questions so you can focus on the customers who need you.
Instant answers, 24/7
Prices, hours, location, policies and FAQs — answered in seconds, even at 2 am, from the business info you provide.
Bookings into your calendar
Checks your Google Calendar for free slots, books the appointment, and sends the customer a reminder.
Speaks your customers' language
Replies in whatever language the customer writes in — English, Bahasa Melayu, 中文 and more.
Understands voice notes & photos
Customers can send a voice message, a photo or a document — Captus reads it and replies like a person would.
Sends your menu or catalog
Upload your menu, price list or brochure once. When a customer asks for it, Captus sends the file.
Hands over to you
Complaints, special requests or anything it isn't sure about get flagged to you. Reply from the inbox and the assistant steps back.
Live in an afternoon
No scripts, no flowcharts. Just tell it about your business in plain words.
Connect your WhatsApp number
We connect your WhatsApp Business number through Meta's official WhatsApp Business Platform.
Tell it about your business
Fill in your hours, products, prices, policies and FAQs in the dashboard — or upload documents you already have.
Let it answer
Captus replies to customers right away. Watch every chat from the inbox and jump in whenever you want.
Questions, answered
Will it make things up?
No. Captus only answers from the information you give it. If it doesn't know, it says so and hands the chat to you instead of guessing.
Can I take over a conversation?
Yes. Every chat appears in your inbox. Reply yourself and the assistant pauses for that customer until you hand it back.
Do my customers need to install anything?
No. They message your WhatsApp number exactly as they do today.
Is it an official WhatsApp integration?
Yes. Captus uses Meta's WhatsApp Business Platform (Cloud API) — no unofficial apps or browser tricks.
How do I update what it knows?
Edit your business info in the dashboard at any time. Changes are used from the very next reply.
Ready to stop missing messages?
Tell us a little about your business and we'll get your WhatsApp assistant set up.
Get started